Canada’s Rogers names new technology chief weeks after massive outage

ByArlen Simpelo

Jul 25, 2022 , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

The headquarters of Rogers Communications Inc. is observed in Toronto, Ontario, Canada November 6, 2016. REUTERS/Chris Helgren/File Photo

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July 21 (Reuters) – Rogers Communications Inc (RCIb.TO), on Thursday appointed Ron McKenzie as its new main know-how and information and facts officer, months just after an unparalleled outage at 1 of Canada’s most significant telecom operators shut banking, transportation and govt accessibility for millions.

The 19-hour services outage before this thirty day period drew ire from prospects and sparked requires for far more impartial competitors at a time when Rogers is wanting to elevate a block on its endeavor to choose above rival Shaw Communications (SJRb.TO) in a C$20 billion deal. go through additional

McKenzie will replace Jorge Fernandes effective promptly, the firm mentioned.

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McKenzie, a former Shaw Communications government, joined Rogers in 2019 and later on headed the division responsible for supply of products and services to Canadian corporations.

The Canadian federal government requested a probe and demanded telecommunications organizations concur in 60 times to develop communication protocols to keep individuals far better informed adhering to the outage. go through much more

Rogers has pledged to invest to steer clear of a repeat of the huge outage and claimed it would be crediting customers with the equivalent of five times assistance. examine extra

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Reporting by Akash Sriram in Bengaluru Enhancing by Sriraj Kalluvila

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