May 19, 2022

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Born to play

NBN Co applies fix to get hundreds of Sky Muster satellite services back online – Telco/ISP




An NBN satellite floor station.

NBN Co has restored internet connectivity for about eighty five p.c of premises impacted by a fortnight-extensive outage to element of its Sky Muster satellite network.

The outage started out on December 21 and initially impacted about a single-3rd of energetic premises in the satellite footprint. 

Products and services for all but 573 premises were recovered in the to start with 24 several hours, on the other hand the remaining premises could not be reconnected to the network, irrespective of a range of makes an attempt.

As documented by iTnews on Tuesday, NBN specialists believed they had identified a deal with to get the remaining premises on line.

The efficacy of that deal with has been verified in the 48 several hours due to the fact, with most premises brought again on line.

“Over the last 48 several hours NBN Co has productively restored satellite broadband services to 497 premises of the 573 premises that were impacted by the current outage,” an NBN Co spokesperson advised iTnews.

“We are doing the job as rapidly as doable to restore broadband service to the 76 premises that continue being offline and we will offer further more updates on our development.

“We thank buyers for their tolerance whilst we have labored to resolve this difficulty and we are sorry for the inconvenience to influenced buyers.”